bet711 Privacy Policy

Your privacy matters to us. This page explains what personal information bet711 collects, how we use it, and the steps we take to keep it safe for every player in the Philippines.

Last updated: June 2025

What Information We Collect

When you register and use bet711, we collect the personal information needed to operate your account and comply with applicable regulations in the Philippines. This includes your full name, date of birth, email address, mobile number, and payment details such as your GCash or bank account information. We also collect technical data automatically when you use our platform, including your IP address, device type, browser version, and session activity logs. This technical data helps us detect unusual activity, prevent fraud, and improve the overall performance of the platform. We do not collect sensitive personal information beyond what is strictly necessary for account verification and transaction processing. All data collection is carried out transparently and in accordance with the purposes described in this policy. If you contact our support team, we may also retain records of that correspondence to help resolve your query efficiently.

How We Use Your Information

The information we collect is used primarily to create and manage your bet711 account, process deposits and withdrawals in Philippine pesos, and verify your identity before releasing funds. We also use your data to send you important account notifications, such as transaction confirmations and security alerts — these communications are not optional as they are essential to the safe operation of your account. Where you have opted in, we may send you updates about new games, promotions, or platform features; you can withdraw this consent at any time by contacting [email protected]. Your data may be used to carry out fraud prevention checks and to comply with anti-money laundering obligations required under Philippine law. We analyse aggregated, anonymised usage data to understand how players interact with the platform and to make improvements to the user experience. We do not use your personal data for automated decision-making that produces legal or similarly significant effects without human review. Your information is never sold to third-party advertisers or data brokers.

Sharing and Disclosure

bet711 does not sell, rent, or trade your personal information to any third party for marketing purposes. We share your data only in limited circumstances: with payment processors and e-wallet providers (such as GCash or local bank partners) to facilitate your transactions; with identity verification services to confirm your eligibility to play; and with regulatory or law enforcement authorities when required by Philippine law or a valid legal order. All third-party service providers we work with are contractually required to handle your data securely and to use it only for thespecific purpose for which they were engaged. We do not transfer your personal data outside the Philippines unless it is strictly necessary to provide the service and appropriate safeguards are in place. In the event of a business transfer or merger, your data may be transferred to the new entity, and we will notify you of any such change in advance. If you believe your data has been shared inappropriately, you may raise a concern by emailing [email protected] and we will investigate promptly.

How We Keep Your Data Safe

bet711 applies industry-standard technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse. All data transmitted between your device and our platform is encrypted using secure protocols, and sensitive account information is stored in encrypted form on protected servers. Access to personal data within our organisation is restricted to staff who need it to perform their job functions, and all such staff are bound by confidentiality obligations. We conduct regular security reviews and apply patches and updates to our systems to address emerging threats. In the event of a data breach that is likely to affect your rights or interests, we will notify you and the relevant Philippine authorities as required by law. While we take every reasonable precaution, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password for your bet711 account and to enable any available account security features. If you suspect any unauthorised access to your account, please contact [email protected] immediately.

Your Rights Over Your Data

As a player based in the Philippines, you have the right to access the personal information we hold about you, to request corrections if any details are inaccurate, and to ask us to delete your data where there is no longer a lawful basis for us to retain it. You may also request that we restrict the processing of your data while a dispute is being resolved, or object to processing carried out on the basis of our legitimate interests. To exercise any of these rights, simply send a written request to [email protected] with your registered username and a description of your request; we will respond within a reasonable timeframe and in any case within the period required by applicable law. Please note that certain data must be retained for regulatory and anti-money laundering compliance purposes even after account closure, and we will explain this clearly if it applies to your request. You also have the right to lodge a complaint with the relevant data protection authority in the Philippines if you believe your rights have not been respected. We are committed to handling all data rights requests fairly, transparently, and without undue delay.

Data Retention

We retain your personal information for as long as your account is active and for a period thereafter as required by Philippine law and our regulatory obligations. Transaction records, identity verification documents, and account activity logs are typically retained for a minimum of five years following account closure to satisfy anti-money laundering and financial reporting requirements. Marketing preferences and optional profile data are deleted promptly upon request or when you withdraw your consent. Technical logs such as IP address records and session data are retained for a shorter period and are used solely for security and fraud prevention purposes. Once the applicable retention period has expired, your data is securely deleted or anonymised so that it can no longer be linked to you. If you have questions about how long a specific category of data is kept, you are welcome to contact [email protected] for clarification. We review our retention schedules regularly to ensure they remain proportionate and compliant with current regulations.

Updates to This Policy

bet711 may update this Privacy Policy from time to time to reflect changes in our services, technology, or legal obligations. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you directly via your registered email address. We encourage you to review this page periodically so you are always aware of how your information is being handled. Continued use of the platform after any changes have been published constitutes your acceptance of the revised policy. If you do not agree with any update, you should stop using the platform and may request account closure by contacting [email protected]. Previous versions of this policy are not published publicly, but you may request a summary of recent changes from our support team. This policy is governed by and construed in accordance with the laws applicable to data protection and online services in the Philippines.

Questions About Your Privacy?

If you have any concerns about how bet711 handles your personal data, our support team is ready to help. You can also visit our FAQ page for quick answers to common questions.